May 1, 2024

How Will Legacy Banks Respond to the Digital-First Trend?

There’s a boom underway in digital banking options that cater specifically to small- to medium-sized businesses. SMBs are progressively opting for more digital-first banking solutions. They’re driven by a desire for increased flexibility, time-saving processes, and enhanced transparency in their banking engagements. This pivot towards digital-first strategies marks a significant departure from traditional, physical banking. But, running counter to this …

April 24, 2024

Embracing Behavioral Banking: Finding the Human Touch in a Digital Age

Recognizing each customer’s unique journey is not just a nicety; it’s a necessity. Gone are the days when simple demographic snapshots could predict a person’s banking needs. The concept of behavioral banking hints at a future where banks see customers as more than just numbers. It’s time to start seeing banking customers as individuals with distinct stories. From my perspective …

April 5, 2024

How to Integrate Gen-Z Into the Credit Economy

As a business owner, I can say that understanding and adapting to the preferences and behaviors of different generations is necessary for long-term success. Currently, one of the most pressing challenges we face on this front is integrating Gen-Z into the credit economy. Unlike their predecessors, Gen-Z shows a noticeable reluctance to engage with traditional credit systems. To effectively bring …