Gartner Report
Oracle named a Leader in the Gartner Magic Quadrant for the CRM Customer Engagement Center
- Understand the global customer service and support market
- Evaluate technology trends impacting customer service and support
- Make informed decisions about vendors using objective criteria
Gartner Magic Quadrant for the CRM Customer Engagement Center, Michael Maoz, Brian Manusama, 16 May 2018. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.