Percona Jobs & Careers - Remote Work From Home & Flexible
About Percona
Researched & Written by Adrianne Bibby on the FlexJobs Team
Headquartered in Raleigh, North Carolina, Percona is a computer software company providing support and services to users of MySQL and MongoDB that are designed to streamline database efficiencies and maximize application performance across both cloud-based and traditional platforms. In addition to managed services and support, Percona offers a full spectrum of consulting services in performance optimization, infrastructure architecture and design, high availability, upgrades and migrations, and server and database automation. The company also hosts the Percona Live conferences, which attract speakers and attendees from around the world to congregate and discuss matters that affect the open-source database community and companies that create and utilize open-source database software.
The majority of Percona’s associates work remotely from locations all around the U.S. and the world, offering services in multiple languages. As an employer, Percona provides eligible staffers with competitive benefits, such as paid time off, on top of flexible hours. Furthermore, team members are given the chance to work with people from multiple countries and enjoy flexible schedules, which enable more time for family and personal pursuits. Flexible jobs posted in the past include full-time, remote jobs ranging from partially remote work to 100% remote, work-from-anywhere jobs in computer & IT, such as SQL and database administration, and areas like business development, project management, software development, and sales.
Since its founding in 2006, Percona has established itself as a leader in its field, having worked with more than 3,000 companies around the world, including such well-known brands as Time Warner Cable, Cisco, BBC, Alcatel-Lucent, and Groupon, to name a few. Percona has received multiple awards for its innovative solutions and success in business, including being named on Inc. magazine’s list of America’s Fastest-Growing Private Companies.
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- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Contribute to the DevOps and release management lifecycle, evaluate and improve products, monitor and analyze failures of automated test systems, research and recommend tools for improving test processes.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Australia, Bangladesh, China, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand, Vietnam
Contribute to DevOps and release management, evaluate/improve products and features, monitor/analyze failures of automated testing systems, research/recommend test process improvements. Solid debugging skills, knowledge of test methods, and automatio..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Sao Paulo, Brazil
Create detailed test cases, develop and maintain automation testing framework, implement robust test strategy, research and recommend new tools/processes to improve testing and delivery capabilities, play key role in continuous improvement of databas..
Percona
- 100% Remote Work
- Full-Time
- Employee
- MI, IN, KY, TN, GA, FL, OH, NC, SC, WV, VA, PA, DC, CT, NJ, NY, RI, NH, ME, MD, DE, VT
Lead and mentor a team of DBAs, maintain service standards, build strong customer relationships, and recruit individuals aligned with the company culture. Requires 5 years of people management experience and strong technical skills.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Sao Paulo, Brazil
Lead and manage a team of DBAs, ensuring high service standards, building strong customer relationships, and continuously improving team performance. Requires experience in people management, technical team leadership, and superior customer service sk..
- 100% Remote Work
- Full-Time
- Employee
- US National
Lead a team of DBAs to maintain high service standards, recruit individuals, build strong customer relationships, and seek ways to enhance team performance. Requires 5 years of people management experience and technical expertise in service delivery.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Austria, Belgium, Denmark, Finland, France, United Kingdom, Ukraine, Switzerland, Bahrain, Cyprus, Indonesia, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia, Syria, Turkey, United Arab Emirates, Yemen, Kenya, Nigeria, South Africa, Angola
Lead and manage a global support team to provide exceptional customer support, drive continuous improvement initiatives, and collaborate with cross-functional teams to align support services with customer requirements.
Percona
- 100% Remote Work
- Full-Time
- Employee
- US National
Lead and guide a diverse team of DBAs to maintain high service standards, build strong relationships with customers, and enhance team performance. Manage technical teams, improve processes, and prioritize customer success.
Percona
- 100% Remote Work
- Employee
- US National
Create technical content for the community, provide direction and guidance on PMM software product strategy, contribute code recommendations, stay up-to-date on industry developments, and support Global Services teams in relation to customer issues.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Create technical content for the community and subscribers. Provide direction and guidance on software product strategy. Contribute code recommendations in support of engineering efforts. Represent the company and deliver talks at conferences.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Canada, Mexico
Lead and mentor a global team of support managers and engineers to provide exceptional customer support. Establish and maintain SLAs to meet customer expectations. Collaborate with other departments for seamless customer interactions and issue resolution.
- 100% Remote Work
- Full-Time
- Employee
- Canada
Develop and maintain knowledge management strategies and plans. Collaborate with content creators to formalize content creation and review practices. Foster a culture of collaboration, innovation, and best practice sharing.
Percona
- 100% Remote Work
- Employee
- Work from Anywhere
Promote and enhance the use of PostgreSQL within the open-source community by creating engaging content, representing the company at events, fostering relationships, providing feedback, and collaborating with the marketing team.
Percona
- 100% Remote Work
- Employee
- San Jose, Costa Rica
Design and implement user-facing web interfaces, write efficient code, improve system quality, collaborate with back-end developers and web designers, mentor junior developers, stay up-to-date on emerging technologies.
Percona
- 100% Remote Work
- Employee
- LMA, Peru
Design and maintain user-facing web interfaces using WordPress and frontend technologies. Write efficient code, produce specifications, and adhere to industry best practices. Stay up-to-date with emerging technologies and mentor junior developers.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Mexico City, Mexico
Design, develop, and maintain user-facing web interfaces. Write well-designed, testable, reusable and efficient code. Contribute in improving system quality by identifying issues and common patterns, debugging, and developing standard operating proce..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Lima, Peru
Develop relationships with customers, scope technical work, troubleshoot and resolve issues. Perform MongoDB consulting services, create documentation, and be an active thought leader. 5+ years of MongoDB administration and 2+ years in consulting req..
Percona
- 100% Remote Work
- Employee
- Buenos Aires, Argentina
Perform a wide range of MongoDB consulting services for customers. Assess technology dynamics and people management. Create documentation, conduct training, and provide solutions. Be a thought and technical leader in the field.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Montreal, QC, Canada
Perform the entire range of our MongoDB consulting services for customers.Effectively assess not only the dynamics of the technology, but the people managing it, too.Seamlessly maneuver between talking low-level technical details or high-level strategy...
Percona
- 100% Remote Work
- Full-Time
- Employee
- Mexico City, Mexico
Develop relationships with customers, comprehend and fulfill their needs, and maintain their satisfaction through onsite and remote customer engagements. Scope technical work and troubleshoot and resolve customer issues.
Percona
- 100% Remote Work
- Full-Time
- Employee
- US National
Develop relationships with customers, scope technical work, troubleshoot and resolve customer issues. Perform MongoDB consulting services, create documentation and conduct training. Be an active thought leader and maintain proficiency in consulting tools.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Provide expert assistance to customers' DBA teams, troubleshoot issues, and create digestible analysis. Author new blog posts, answer questions on forums, and host webinars. Stay up-to-date with new technologies and contribute to the open-source comm..
- 100% Remote Work
- Full-Time
- Employee
- US National
Provide professional technical support services for MongoDB, resolving complex problems for customers. Assist fellow support engineers, create support content, and collaborate with other departments to have a positive impact on product strategy.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Create technical content for the community and subscribers, deliver professional services/consulting engagements, act as a technical escalation point for support tickets, provide feedback on product strategy.
- 100% Remote Work
- Full-Time
- Employee
- US National
Sell technology solutions to new and existing customers in the Northeast territory. Generate leads, manage customer relationships, and collaborate with marketing to develop prospecting strategies. Minimum 2 years of software sales experience required.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Perform MySQL/MariaDB professional services for clients, assess technology dynamics and people managing it, create documentation and conduct knowledge sharing, maintain proficiency with consulting tools, be an active thought leader in the open-source..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Perform MySQL/MariaDB professional services for clients. Assess technology dynamics and people management. Create documentation, conduct knowledge sharing, and provide technical leadership in the open-source community.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Provide expert assistance to customers' DBA teams by investigating issues and providing detailed analyses. Author blog posts, create customer-facing articles, and host webinars. Develop skills and work remotely with a multinational team.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Provide expert assistance to customers' DBA teams by investigating and resolving complex database issues. Create blog posts, answer forum questions, and host webinars. Knowledge of PostgreSQL, query optimization, and high availability solutions preferred.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Birmingham, United Kingdom
Develop and maintain automation testing framework and infrastructure for an open-source private database-as-a-service tool. Create test strategy, research new tools, enforce quality gates. Requires familiarity with Kubernetes and experience in testin..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Lisbon, Portugal
Creating detailed test cases, developing and maintaining automation testing framework, implementing robust test strategy, researching and recommending new tools and processes to improve testing and delivery capabilities.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Buenos Aires, Argentina
Analyze and report defects identified through automation testing. Design, develop, and execute comprehensive test cases. Collaborate with development team to optimize and scale test activities. Contribute to enhancement and automation of software dev..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Provide first-level technical support to staff, handle incidents and service requests, and work cross-functionally with partner teams to improve processes and procedures. Assist in staff enablement and compliance, and handle equipment procurement req..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Lima, Peru
Handle Service Desk ticket queue and chat as first-level support. Collaborate with partner teams to improve processes and procedures. Provide technical support and excellent customer service. Maintain documentation and assist in staff enablement and ..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Buenos Aires, Argentina
Provide technical support and customer service as the first point of contact for incidents and service requests. Work cross-functionally to improve processes and procedures, maintain documentation, and ensure compliance. Flexible schedule and remote work.
Percona
- 100% Remote Work
- Full-Time
- Employee
- Montevideo, Uruguay
Handle first-level technical support incidents and service requests. Collaborate with partner teams to enhance processes. Maintain documentation, manage access, and assist with equipment procurement to ensure staff enablement, compliance, and experience.
- 100% Remote Work
- Full-Time
- Employee
- Work from Anywhere
Design, code, implement, and document improvements to PostgreSQL and related components. Create and submit patches for review, diagnose and fix defects in PostgreSQL and related components. Participate in code and design reviews and represent Percona..
- 100% Remote Work
- Alternative Schedule
- Employee
- Work from Anywhere
Provide expert technical support for MongoDB and related technologies, serving as a Level 3 escalation point. Author technical articles, maintain documentation, and stay up-to-date on the latest trends. Excellent communication, Linux skills, and prior..
- 100% Remote Work
- Full-Time
- Employee
- Montevideo, Uruguay
Providing professional technical support services for MongoDB, resolving complex problems for customers, maintaining documentation, and contributing to the company's product strategy through blogging and content creation. Remote Full-time.
- 100% Remote Work
- Full-Time
- Employee
- Sao Paulo, Brazil
Ownership of technical support tickets related to MongoDB and related technologies. Serve as a Level 3 escalation point and resource for Support and Global Services regarding MongoDB customer issues. Ensure that tickets are kept up to date and driven...
- 100% Remote Work
- Full-Time
- Employee
- Buenos Aires, Argentina
Ownership of technical support tickets related to MongoDB and related technologies. Serve as a Level 3 escalation point and resource for Support and Global Services regarding MongoDB customer issues. Ensure that tickets are kept up to date and driven...
Percona
- 100% Remote Work
- Full-Time
- Employee
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela
Assess software quality through manual and automated testing. Develop effective strategies and test plans, execute test cases, evaluate website code, report bugs and errors, and work with cross-functional teams to ensure quality throughout the softwa..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Montevideo, Uruguay
Assess software quality through manual and automated testing. Develop effective strategies and test plans. Evaluate website code according to specifications. Report bugs and errors to development teams.
Percona
- 100% Remote Work
- Full-Time
- Employee
- San Jose, Costa Rica
Assess software quality through manual and automated testing. Find/report bugs and glitches, execute test cases, evaluate website code, troubleshoot issues, and work with cross-functional teams to ensure quality throughout the software development li..
Percona
- 100% Remote Work
- Full-Time
- Employee
- Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Canada, Mexico
Assess software quality through manual and automated testing, find and report bugs and glitches, create logs to document testing phases and defects, and contribute to improving system quality by identifying issues and common patterns.
- 100% Remote Work
- Full-Time
- Employee
- Bulgaria, Croatia, Cyprus, Czechia, Egypt, Israel, Kenya, Lebanon, Luxembourg, Malta, Nigeria, Oman, Qatar, Romania, Saudi Arabia, Serbia, South Africa, Ukraine, United Arab Emirates, United Kingdom
Contribute to the definition of product vision and strategy, conduct market research and customer analysis, own the product portfolio roadmap, design new products and features, ensure successful product launch, and analyze product performance.
- 100% Remote Work
- Full-Time
- Employee
- US National
Contribute to global services product vision and strategy, conduct market research, own Percona's services portfolio roadmap, design new services products and features, ensure successful launch, and analyze product performance.