Alorica, a Sunrise-based call center, notified the state that it plans to lay off 216 workers.
The company said it would be closing its office at 14100 NW 4th St. between Oct. 31 and Dec. 31.
The workers include 180 customer service representatives, as well as managers, administrative and recruiting assistants, trainers and other workers.
“As we continue to stay on top of market trends and evolve with our clients’ business needs, we sadly must make changes that sometimes impact our people,” said Erica McCarthy, spokeswoman for California-based Alorica.
McCarthy said employees affected at the Sunrise location will be able to apply for open positions at Alorica’s Miami Lakes site.
Employees have been told of the layoff and those who stay with the company for the 60-day period will get their regular pay and benefits through that time, Alorica executive Brady Burton said in a letter to the Florida Department of Economic Opportunity.
The company said it has about 38,000 employees at 120 work sites in North America, as well as offices in Latin America, Europe, and the Asia-Pacific.
