April 5, 2024

How to Integrate Gen-Z Into the Credit Economy

As a business owner, I can say that understanding and adapting to the preferences and behaviors of different generations is necessary for long-term success. Currently, one of the most pressing challenges we face on this front is integrating Gen-Z into the credit economy. Unlike their predecessors, Gen-Z shows a noticeable reluctance to engage with traditional credit systems. To effectively bring …

March 26, 2024

Why Some Friction in the Banking Process May Be Beneficial

In our day and age, everyone is racing towards creating the smoothest, most hassle-free customer experiences. Banks are no exception to this rule. The idea of introducing hurdles into the customer experience might sound a bit backward. It’s easy to think of friction as something to avoid at all costs, especially when providing that quick and easy experience is the …

March 12, 2024

Fighting Fraud & Money Laundering with PSD3

The revised payment services directive, or PSD2, has played a big part in fraud management rules since its introduction in 2018. With PSD3, however, payment service providers (PSPs) can use personal data to prevent fraud without asking each customer for permission, as long as it’s for stopping fraud. Now, more people and businesses involved in making and receiving payments, not …