BBB Scam Studies - 377,396 scams reported since 2015

Scam studies

How do scammers trick people? These scam studies, which are in-depth investigations by the BBB, were conducted to give consumers and businesses a better understanding of how each specific scam works. Specifically, BBB looks at how scammers trick their victims by using social engineering and playing on emotions. We want to provide you with more knowledge of how to avoid scammers and give you the confidence you need to remain scam free! 

For more scam information, visit BBB's Scam HQ or view our scam studies tip sheets.

 

Man selecting virtual car with finger
Virtual vehicle vendor scams

Virtual shipper and escrow scams are growing as demand increases for online vehicle purchases.

Photo of an attractive young African American holding a blank gold credit card in one hand with a look of disgust and disappointment on her face; isolated on white.
Gift card scams

Gift card payment scams: Why do scammers love gift cards so much? Advice for consumers on how to avoid being scammed. 

Couple doing bills

BBB® study finds some companies fail to deliver on big promises.

Find a dream job concept. Job search application on laptop

This BBB study finds job scams increased during pandemic and warns job seekers to verify employment offers to avoid illegal jobs, identity theft and bogus fees.

BBB study finds high pressure sales, deceptive exit schemes and impostor scams throw shade on popular industry.

Puppy on knitted blanket

In the current digital age, it is no surprise that the first step in many people’s search for a new pet begins with the internet. Alas, even the most careful online search is likely to put a consumer in contact with a potential thief.

Frustrated african American millennial male buyer unpack unbox cardboard box delivery package disappointed with product quality, confused biracial man shop online open box get wrong order

A BBB study finds pandemic and global supply chain crises, along with lax social commerce shopping platforms, opens the door for scammers in China to steal from desperate online shoppers.

Phone laying on laptop keyboard with hacked written on phone

BBB study finds lack of regulation and consumer education results in dramatic increase in fraud and financial losses.

Payday Loans sign glows in green neon message on a black background

BBB study finds uneven laws and stolen data allow predatory payday loan companies and scammers to thrive.

Money Trap
Sweepstakes, lottery, and prize scams

Sweepstakes, lottery and prize scams are among the most serious and pervasive frauds operating today. Scammers use social media channels as a main way of targeting their victims,and also mail, email , cold calls and internet pop-ups.

Man with mask sitting behind laptop holding a cell phone to ear
Government impostor scams

Government scams have become more diverse and more sophisticated. Scammers pose as CDC officials, IRS reps, and contact tracers.

Two men carrying wrapped arm chair
Know your mover!

Movers price gouge, take belongings hostage, and destroy goods.

Nice home with pool out front lights on
Is that rental listing real?

An in-depth investigative study by Better Business Bureau, (BBB) finds that fraud is widespread in the online rental home and vacation rental market, with 43% of online shoppers encountering a fake listing and more than 5 million consumers losing money to such scams.

Laptop open with hands typing

If your boss sends you an email, would you ignore it? Scammers know you probably won't, and that has helped them bilk businesses and other organizations out of $3 billion since 2016 through email scams and attempt another $23 billion.

Man's hand holding cellphone looking at dating app

Romance scam victims may be male or female, young or old, straight or gay. The common denominator for victims is that they believe in true love, and they believe they have found it.

Man in black hoodie with hood up with credit card and laptop open

Growing numbers of people are being victimized by networks of thieves posing as skilled computer technicians who operate from the shadows, using sophisticated advertising and carefully crafted sales techniques to scare consumers into buying phony fixes for their home and business computers.

Woman opening envelope and pulling paper out.

If someone calls and asks for money, you might be skeptical. But what if the person sends you a check in advance, you cash the check, and your bank tells you that money is in your account? Sounds like a safe deal, especially if it is a cashier's check, which is as good as gold. Right? Wrong.

Man sitting at table working on laptop computer

You’ve seen them on the internet: ads or links leading to pictures of celebrities and products that sound intriguing. The ads claim these “miracle” products will help you lose weight easily, combat wrinkles or whiten teeth. Often, fraudulent operations involved with these types of ads employ the latest internet marketing techniques and professional looking websites.

Jewelry display case with watches

Better Business Bureau has received thousands of complaints from people who have shopped for goods online and received counterfeits instead of what they ordered. Sales of counterfeit goods have exploded worldwide in recent years, and many of them pose significant health and safety risks.

White computer keyboard with red heart between the keys

Online dating sites report a surge in activity in the days before Valentine’s Day, as many singles use technology to find a match. Behind many dating profiles lurk scammers who are ready to dupe users into believing they have found love. In reality, romance fraudsters want to steal their money or make them unwitting accomplices in fraud.