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Find a Location

Bulky Bean LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bulky Bean LLC

      Fairport, NY 14450-9786

    • Bulky Bean LLC

      Fairport, NY 14450

    Business ProfileforBulky Bean LLC

    Online Retailer
    Multi Location Business

    Current Alerts For This Business

    Pattern of Complaint:
    On May 11th, and May 20, 2022, BBB attempted to contact Bulky Bean LLC regarding a high volume and pattern of serious complaints. BBB has received a high volume of complaints alleging:
    Consumers ordering the bean bag chair but never receiving it. Some consumers state the get a response to their inquiries stating the item is being shipped, but it still never comes. The business failed to respond to all of the complaints through BBB’s complaint process.

    BBB notified Bulky Bean LLC about the pattern of complaints and asked the business to voluntarily cooperate in eliminating the pattern by providing a written response outlining the specific steps it would implement in order to avoid similar complaints in the future. BBB also requested general information including copies of refund policies, the names & full contact information of the business’ principal officers and responsible management, the physical address of its principal office and a completed BBB Standard Business Questionnaire.

    As of June 15, 2022, Bulky Bean LLC has not responded regarding the pattern of complaints or BBB's requests for information. BBB has concerns about Bulky Bean LLC’s business practices and urges consumers to use caution based on their complaint activity and lack of responsiveness.
     

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 38 Customer Reviews

    Customer Complaints

    414 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bulky Bean LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bulky Bean LLC

        Fairport, NY 14450-9786

      • Bulky Bean LLC

        Fairport, NY 14450

      Location of This Business
      Fairport, NY 14450-9786
      BBB File Opened:
      3/24/2022
      Alternate Business Name
      • New Fango Medium
      • Snug Bean LLC
      • Elliots Dragon LLC
      • Dream Bean LLC
      • My Bulky Bean
      • LazyBean LLC
      • My Dream Bean
      Business Management
      • Customer Service
      Contact Information

      Customer Contact

      • Customer Service
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      414 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/14/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      BBB unable to locate business
      Date of original transaction/ purchase was April 2022. I ordered product and paid 59.00. I received a confirmation e-mail and have been in touch with the owner- with promises to send my item as well as free products due to their delay in issuing/ shipping/ filling my order. They stopped responding when I asked for a refund- still promising to send my items. I have not received any response in the last several months and no credit was issued to my credit card, which has now been cancelled to another fraud issue. Can I just get a refund? I would never recommend this company to anyone. they were straight out lying to me at several points, saying my order would ship in a couple of days, when I finally realized they were not going to fulfill my order. Thank you !! I can send you all of the e-mail responses - an entire trail of them (32 Messages), between myself & the owner ***** & another lady, ******** - if requested Thank you !! ***** ******

      Customer Reviews

      38 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Debra T

      1 star

      04/20/2023

      Took our money and have never received or got the product and it was ordered on 3/8/22 and today is 4/20/23

      Local BBB

      BBB of Upstate New York

      BBB Reports On

      BBB reports on known marketplace practices.

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