The 2021 Online Purchase Scams Report seeks to better understand how online purchase scams are being perpetrated, who is being targeted, the overall impact of these scams, and how we can help people avoid losing money to them.
Online purchase scams continue to be one of the riskiest scams facing consumers, according to the 2020 BBB Scam Tracker Risk Report.
The 2021 Online Purchase Scams Report aims to provide new information about how consumers can find trusted sources that will help them make safe buying decisions. These findings provide key insights for consumers and businesses on how to safely navigate an increasingly online environment.
Take action. Report a Scam.
Help the Better Business Bureau investigate frauds and schemes and warn others by reporting what you know.
Check Out Other BBB Institute Research Reports
BBB Institute, IABBB's 501c3 educational foundation, publishes a wide range of research on marketplace trust topics.
A full list of titles is available at the BBB Institute website.