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          Latest News

          BBB Business Tip: Fighting COVID-19 requires a new way to clean offices and businesses

          By Better Business Bureau. April 29, 2020.

          (Getty Images)

           

          For the first quarter of 2020, as the novel coronavirus, COVID-19, began to strike North America, businesses have taken extraordinary measures to adapt and build trust in these trying times. Many have continued to their operate businesses services by using methods such as online ordering, pickup and delivery. Now, some businesses are expected to slowly open their doors for customers, presenting a new set of challenges. Some mandatory social distancing rules set by state officials will eventually lift, but not without guidelines and recommendations regarding cleaning and disinfecting.

          According to the Centers for Disease Control and Prevention, COVID-19 won't be going away any time soon, making it crucial to maintain social distancing, practice good hygiene and step up cleaning techniques. For small businesses that need to keep public areas clean, there are new rules as well to keep the virus at bay.

          • Cleaning and disinfecting. From high traffic areas to doorknobs and switches, the CDC includes several recommendations on how to clean and disinfect surface areas. 
          • Clean work spaces: Employers are encouraged to maintain clean work areas as well.  This may include developing policies for worker protection and provide training to all cleaning staff on site prior to providing cleaning tasks.
          • Clean equipment: Keeping a clean machine includes wiping down keyboards, touchpads, computer mice, copiers, printers and other devices commonly used in an office environment.  Follow manufacturer directions for the safest way to keep the equipment clean without causing damage.

           

          As each of the states and provinces begin to evaluate when to relax quarintine restrictions or allow commerce to take place, BBB recommends business owners, employers to stay informed on the latest ways to keep safe, clean and slow the spread.

          Government of Canada: Cleaning and disinfecting public places during COVID-19.

          Find Cleaning Services Near You

          CDC: Community Mitigation Framework

          CDC: Community, Schools and Workplaces

          7 Tips for Hiring a Cleaning Service (newly updated)

          OSHA: Standards and Directives for Employers

          BBB.org/coronavirus

          BBB.org/smallbusiness