Tuesday 31st January 2023
London Hilton Bankside
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Against a backdrop of huge economic uncertainty and political volatility, the way consumers make decisions about travel and how they invest their money is changing. Why they travel, when they book, who they book with, and how they book are all up for reconsideration. Corporate travel is returning but not in the same way, and new guest profiles are emerging that put ethics, the environment and experience at the forefront of their needs. Economics now puts affordability front and centre of decision-making.
What role does revenue management play in recognising and converting this new customer who is navigating different information sources on their customer journey?
How does a revenue strategy need to change to reflect emerging customer segments?
How do pricing strategies need to adjust to meet new needs?
As automation eats further into the junior hierarchy of the role, what skills will be needed to orchestrate a total revenue management strategy?
Will there be winners and losers?
Join us on 31st January 2023 when we bring commercial leaders and revenue management specialists for a day of transformational thought leadership and unparalleled networking and take a look at revenue management across the new customer journey.
All this and more.
It’s time to think differently.
Founder Member of
Keynote Speaker
Nathalie Nahai author of international best-seller: Webs Of Influence: The Psychology of Online Persuasion and Business Unusual on consumer psychology, how pricing decisions are made, what motivates consumers to buy and how giving guests a role in deciding what they want increases conversion and drives loyalty. A not-to-be missed presentation to guide your thinking on consumer behaviour and what you can do to tap into it.
In Conversation… Nathalie Nahai
Don’t miss this conversation with Nathalie introducing the reasons why we are influenced to buy what we buy, and the good side and dark side of influencing tactics
