Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

OfferUp, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • OfferUp, Inc.

      Yarrow Point, WA 98004

    • OfferUp, Inc.

      227 Bellevue Way NE Ste 57 Bellevue, WA 98004-5721

    Business ProfileforOfferUp, Inc.

    Ecommerce
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.04/5stars

    Average of 156 Customer Reviews

    Customer Complaints

    926 complaints closed in last 3 years

    139 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers peer to peer marketplace services.

    Products & Services

    Online Services

    Business Details

    This is a multi-location business.

    Find a Location

    OfferUp, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • OfferUp, Inc.

        Yarrow Point, WA 98004

      • OfferUp, Inc.

        227 Bellevue Way NE Ste 57 Bellevue, WA 98004-5721

      Location of This Business
      Yarrow Point, WA 98004
      BBB File Opened:
      10/16/2014
      Years in Business:
      10
      Business Started:
      7/8/2013
      Business Incorporated:
      7/8/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Business Management
      • Mr. Nick Huzar, President
      • Mr. Jeff Jordan, Principal
      • OfferUp Support
      Contact Information

      Principal

      • Mr. Nick Huzar, President
      • Mr. Jeff Jordan, Principal
      • OfferUp Support

      Customer Contact

      • OfferUp Support

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      926 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/15/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      Made a purchase on April 4, 2024 through Offer Up's platform (#*********) utilizing their advertised buyers protection. I am a senior citizen and purchase through Offer Up because of their buyer protection. I purchased a HP 4 pack color and black and white ink advertised as new. On April 9, 2024 I received the package from the seller and immediately noticed the ink what expired. The ink expired over 2 years ago on September, 2021. I immediately did as Offer Up suggested and made contact with the seller and told them through Offer Up's emails that I wanted to return the item and why I wanted to return the item. The seller was totally in agreement with refunding the funds back and I was totally in agreement with returning the item back to them even though they said to just throw it away. Throughout this process Offer Up's instructions to open up a claim were not working and I contacted Offer Up through e-mail and opened up a ticket explaining this not once but twice during my two day inspection process. Once I was able to open a ticket up Offer Up denied the claim stating that the ticket wasn't opened in time.
      Read More

      Customer Reviews

      156 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anna F

      1 star

      04/21/2024

      *******, PLEASE, STAY AWAY FROM THAT SITE. Was selling for years here. That time sold than expensive item. ***** wanted to return, I declined. He filed a claim. And even I was explaining everything in messages before selling, all evidences were in my favor, they decided in customers favor. They DIDN'T give me return information. They didn't give me tracking number. Only days after u sent them email, they told the item was delivered days ago! I didn't get anything, and because of their ridiculous behavior- I wasn't able to watch my item and check tracking. They refused to help . I have lost item, and $600. I am a mother of 7 kids and was left without the earnings which they stolen and even refused to do the business right. There is NO PROTECTION FOR SELLERS. SELLERS MEAN NOTHING FOR THEM. Only local sale or other apps

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.