Report

Smart Supply Chain

Power your potential

Digital technologies are enabling and driving new possibilities in supply chains. Organizations need to take advantage of technology and data to bring new value to customers and across their wider supply chain.

Supply chain leaders able to seize the opportunities of technology will be able to rapidly respond to changing business needs, more easily mitigate risks, deliver new services and capabilities for customers and create more productive, happier workplaces.

The enhanced visibility and data provided by smart supply chains leads to better oversight of customer demand and inventory levels, as well as earlier risk detection, enhanced damage limitation and the ability to adapt to whatever the future may bring.

Spark transformation with a smart supply chain

Supply chain leaders able to seize the opportunities of technology will be able to rapidly respond to changing business needs, more easily mitigate risks, report against changing regulatory needs, deliver new services and capabilities for customers and create more productive and informed workplaces. From forecasting and planning to sourcing materials, and from manufacturing through to logistics and distribution, leaders must respond to the impact of these biggest risks.


The enhanced visibility available through the informed use of supply chain data provides a clear opportunity for better oversight of customer demand and inventory levels, as well as earlier risk detection, enhanced damage limitation and the ability to provide the increasingly necessary supply chain due diligence. All this, while enabling increased business agility and faster response to whatever the future may bring.

Did you know?

69%
of global supply chain leaders say the maturity of their supply chain vision is basic or developing
30%
don’t know how much value will be delivered by smart supply chain adoption
79%
don’t know how much value will be delivered by smart supply chain adoption

Our approach

We’ve identified the building blocks for success. And we found that those leading the way can be characterized across three archetypes:

Performance-led: Adopts digital technologies into supply chain functions with the primary aim of driving up performance in key metrics that influence day-to-day operations

Connectivity-led: Drives transformation by integrating the end-to-end supply chain, using technology to make connections from the customer, through the enterprise and out to suppliers

Agility-led: Digital becomes part of the organization’s DNA. By design, the customer sits at the heart of the supply chain—with an embedded culture of innovation and built-in flexibility allowing for rapid response to demand.

Those able to identify the right course of action for their organization, based on our archetypes, will position themselves to unlock wider business transformation and greater value opportunities.

How mature is your supply chain capability?

Our smart supply chain diagnostic tools provide a rapid maturity check based on nine end-to-end digital capabilities. The maturity check helps organisations baseline their current digital maturity levels, evaluate the impact of their current supply chain strategy, and develop technology roadmaps to deliver the target capabilities and aspirations.

  • Build your smart supply chain vision to suit your purpose and ambition, with the ultimate aim of creating a responsive smart supply chain
  • Understand the total value opportunity to suit your purpose and ambition, with the ultimate aim of creating a responsive smart supply chain
  • Accelerate technology adoption by scanning, assessing, piloting and scaling available options and linking their use to value outcomes
  • Catalyze the business to execute by developing your processes and people with a relentless focus on efficiency, agility and exceptional service.

Contact the team

We look forward to hearing from you.

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