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          Find a Location

          FedEx Corporation has 964 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileFedEx Corporation

            Mailing Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            3610 Hacks Cross Rd

            Memphis, TN 38125-8800

            Get Directions
            Visit Website
            (800) 463-3339

            Customer Reviews

            1.05/5

            Average of 8,173 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12,751 complaints closed in last 3 years

            3,512 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/1/1975

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Business Details

            This is a multi-location business.

            Find a Location

            FedEx Corporation has 964 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              3610 Hacks Cross Rd, Memphis, TN 38125-8800
              BBB File Opened:
              5/12/1973
              Years in Business:
              51
              Business Started:
              4/17/1973
              Accredited Since:
              11/1/1975
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • FedEx Express
              • FedEx Ground
              • FedEx Freight
              • FedEx Custom Critical
              • FedEx Trade Networks
              • FedEx Supply Chain Services
              • Fed Ex
              • FedEx Office
              • FedEx Crossborder
              Contact Information

              Principal

              • Mr. Raj Subramaniam, CEO

              Customer Contact

              • Mr. Frederick W. Smith, Executive Chairman
              • Mr. Patrick J. Melangon, Manager, Community Relations
              • Mr. Raj Subramaniam, CEO
              • Mr. Herb Wells, Director, U.S. Revenue Operations
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              12,751 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/10/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Hello, A person in ****** ** committed fraud by using my credit card on a *******.com order. I received the email from ******* showing the order. The ******* email also had the address of the person who used my card to make the order . I called ******* and they mentioned they will try to cancel the delivery but they didn't, the item was delivered. I used FedEx tracking to hold the item at a FedEx location but apparently they dropped it at the house of the person who committed rhe fraud. I called FedEx multiple times and they do not transfer the call to an agent. I tried so many ways to stop the order being delivered since it was fraudulent but FedEx ignored my requests. I wanted them to hold the item at a FedEx ********* locations but they ignored that as well.please take care of my concerns
              Read More
              Read 12750 More Complaints

              Customer Reviews

              8,173 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              KARINA V

              04/16/2024

              okay company. terrible customer service. Told me I was transferring to a supervisor and was not. Then this new person hung up on me when I tried to get to the bottom of why my package was not picked up. Terrible customer service. I dread calling here. I do international packages and ship almost daily and I hate hate hate having to deal with customer service. No accountability and awful humans just not caring at all about anyone's issues. My package sat outside all day. It was gifts for refugees and things got ruined. what did fedex do? NOTHING! just said oh well you should schedule the pick up I DID!!!! on the phone!!!! awful customer service. Awful company who doesn't care.
              Read 8172 More Customer Reviews

              Local BBB

              BBB of the Mid-South

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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