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      Country
          Country

          Find a Location

          United Parcel Service has 675 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • United Parcel Service

              55 Glenlake Pkwy NE Atlanta, GA 30328-3474

              BBB Accredited Business
            • United Parcel Service

              3009 Executive Dr Greensboro, NC 27406-5303

            • United Parcel Service

              911 Emory Cir Colorado Springs, CO 80915-3413

            • United Parcel Service

              Rt 1 Box 184-1-A Unadilla, GA 31091

            • U.P.S. Freight

              PO Box 1216 Richmond, VA 23218-1216

            Business ProfileforUnited Parcel Service

            Delivery Service
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.1/5stars

            Average of 2,836 Customer Reviews

            Customer Complaints

            9,670 complaints closed in last 3 years

            3,324 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/1990

            Years in Business: 117

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            UPS Store7506 Brookhaven provides:

            Mailing Services
            Digital Printing
            Document Shredding
            Fax Service
            Freight Forwarding
            Mail Box Rental
            Notary Public
            Shredding Service

            Business Details

            This is a multi-location business.

            Find a Location

            United Parcel Service has 675 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • United Parcel Service

                55 Glenlake Pkwy NE Atlanta, GA 30328-3474

                BBB Accredited Business
              • United Parcel Service

                3009 Executive Dr Greensboro, NC 27406-5303

              • United Parcel Service

                911 Emory Cir Colorado Springs, CO 80915-3413

              • United Parcel Service

                Rt 1 Box 184-1-A Unadilla, GA 31091

              • U.P.S. Freight

                PO Box 1216 Richmond, VA 23218-1216

              BBB File Opened:
              1/1/1966
              Years in Business:
              117
              Business Started:
              1/1/1907
              Business Incorporated:
              8/25/1966
              Accredited Since:
              6/1/1990
              Type of Entity:
              Corporation
              Alternate Business Name
              • U P S
              • United Parcel Service, Inc.
              • UPS Corporate Headquarters
              • U P S Claims Processing Center S T L
              • UPS Freight
              • U.P.S.
              • United Parcel Service **
              • U.P.S. Freight
              • UPS Supply Chain Solutions, Inc
              • UPS Logistics Group
              • U P S Logistics Group
              • UPS Mail Innovations
              Business Management
              • Customer Relations
              • Mr. Sam Scott, Manager
              Contact Information

              Principal

              • Customer Relations
              • Mr. Sam Scott, Manager

              Customer Contact

              • Customer Relations
              • Ms. Lani Perez
              Additional Contact Information

              Fax Numbers

              • (404) 828-6777
                Primary Fax
              • (404) 292-4826
                Other Fax

              Phone Numbers

              Email Addresses

              Customer Complaints

              9,670 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/23/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I am requesting assistance trying to get UPS to deliver a package from myself to myself, shipped on 16 March from *******, ** to ***************, **. First attempted to delivery on 22 March, requested package to be delivered and paid $11.99 to ensure it was dropped off on 21 March, processed request on 21 March, and reattempted drop off on 22 March, but UPS refused to drop off and recharged me $11.99 for the same request, and reattempted deliver again 23 March, refused to deliver package again. Requesting any assistance to retrieve my package.

              Customer Reviews

              2,836 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Willa S

              1 star

              03/22/2024

              UPS **************** expedited service. Cannot see how they can call the company Expedited. Mails using this postal system gets lost or get stuck somewhere. Call UPS they will say they are unable to locate package then you call **** they will say they are awaiting package. It is a blaming game. In the meantime, you dont have your item and can see your package literally stuck in ****** ** for weeks and weeks.

              Local BBB

              BBB Atlanta & NE Georgia

              BBB Reports On

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