Maryland Department of Transportation State Highway Administration

Customer Service is very important to the Maryland State Highway Administration (SHA). Please complete as much of this online form as possible to identify your concern. Fields with an * are required fields.

Issue

Select the Topic and Sub-Topic that identifies your concern.

Topic:* --None-- Adopt/Sponsor-A-Highway Programs Animal Removal Bicycles, Sidewalks and Trails Bridge / Structure Brochure, Map or Publication Request Claims / Property Damage Complaint / Compliment Contractor / Vendor Debris, Litter and Graffiti Drainage / Ditch Environmental, Landscaping and Vegetation Guardrail / Roadway Safety Devices Human Resources and Certifications I-495 & I-270 P3 Project Junkyard Management Lighting (Overhead & Street) Line Striping / Roadway and Cross Walk Markings Maryland 511 Traveler Information Mowing & Trimming Other OTMO Website Park and Rides and Rest Areas Permits Potholes / Holes / Sinkholes Product and Materials Projects and Studies Real Estate / Right-of-Way Roadwork / Road Surface SHA Facility Sign / Digital Message Sign Sound Barriers Traffic / Intersection Safety Issues Traffic / Pedestrian Signals Tree and Brush Utility Related Weather Related Website / Highway Advisory Radio / Radio Towers

Sub-Topic:* --None--

Description: Please provide us a brief description of your concern here.

Location Information

Complete as many fields as possible in this section if your concern pertains to a State Route. This section can be skipped if your topic does not involve a specific location along a State Route.
* A county must be selected first in order to complete this section.
County: --None-- Allegany Anne Arundel Baltimore Baltimore City Calvert Caroline Carroll Cecil Charles Dorchester Frederick Garrett Harford Howard Kent Montgomery Prince George's Queen Anne's Somerset St. Mary's Talbot Washington Wicomico Worcester	Select Route # or Name: Route Name Route Number
Route Name:
Route Number:
Closest Intersecting Route/Road:
Lane/Ramp/Shoulder: --None--All Lanes Driveway HOV Lane 1 (Fast) Lane 2 (Middle) Lane 3 (Slow) Lane 4 Ramp Shoulder Single Lane Road Sound Barrier	Direction: --None--N S E W N&S E&W

Customer Information

Complete this section if you want an SHA representative to contact you on this issue. Only complete the fields that are necessary to contact you based on your selected contact preference.

How do you want SHA to contact you?   Select a Response Type Email Call/Phone Letter/Correspondence

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