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          Craigslist has 1 locations, listed below.

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            • Craigslist

              222 Sutter St, 9th Floor San Francisco, CA 94108

            Business ProfileCraigslist

            Internet Service

            Contact Information

            222 Sutter St, 9th Floor

            San Francisco, CA 94108

            Visit Website
            Email this Business
            (800) 664-0633

            Customer Reviews

            1.06/5

            Average of 34 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            115 complaints closed in last 3 years

            32 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Craigslist is a public forum for local classified.

            Business Details

            Location of This Business
            222 Sutter St, 9th Floor, San Francisco, CA 94108
            Email this Business
            BBB File Opened:
            10/17/2002
            Years in Business:
            29
            Business Started:
            1/1/1995
            Business Started Locally:
            1/1/1995
            Number of Employees:
            30
            Alternate Business Name
            • www.craigslist.org
            • Craigs list
            Business Management
            • Mr. Craig Newmark, Manager
            • Mr. Jim Buckmaster, CEO
            • Mr. Clint Powell, Customer Service Manager
            Contact Information

            Principal

            • Mr. Jim Buckmaster, CEO

            Customer Contact

            • Mr. Craig Newmark, Manager
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            115 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/27/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            I posted 3 ads on Craigslist.com in their Computer Gigs section...they put a hold on my account and asked for personal detailed information about my company...this data is almost never included in this section...companies like to remain private...only revealed when someone responds to the ad...I asked them why they required this info and they have not provided a reason...I replied that they were discriminating against me and I insisted on knowing why they were singling me out...they have not responded...I asked for refunds on my ads since there's a 30 day limit for posts...and they've been on hold for several days...I posted them on 3/16 (******, **)...Posting ID *************/18 (*******, **) Posting ID **********, and 3/19 in *********, ** Posting ID **********. Nobody can see the ads since they put the hold on my account...and I can't get into my account...they've frozen me out.I want my account reinstated so I can continue to post on their website...and I want an apology from them for this action...I want them to give me the full 30 days on my posts.
            Read More
            Read 114 More Complaints

            Customer Reviews

            34 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Brandi N

            03/15/2024

            First time trying to find a home for a puppy. Not a breeder and not selling. Rehoming with a small fee which is allowed. People keep flagging my post and then harass me via email through craigslist site. I flagged these messages and posted a new ad with all the information now stating, free to a good home and I'm waiting for this ad to be flagged as well. I tried contacting support with no response for over a week. Clearly this company doesn't care about anyone using the site. If I was a prostitute I'm sure I'd have better luck on the site.
            Read 33 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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            BBB Reports On

            BBB reports on known marketplace practices.

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