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          Find a Location

          Cash App has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Cash App

              1955 Broadway Ste 600 Oakland, CA 94612-2205

              BBB Accredited Business

            • Cash App

              1455 Market St Ste 600 San Francisco, CA 94103-1332

              BBB Accredited Business

            • Cash App

              2900 Landrum Dr SW Apt 166 Atlanta, GA 30311-4477

            Business ProfileCash App

            Apps
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Cash App advises that their representatives will never ask you for your password, PIN, social security number or full debit card number. When reaching out to the company, Cash App consumers should only do so through the in-app contact option or by calling 800-969-1940. Please note, this is the only phone number customers can call for Cash App support.
            See all additional business information

            Contact Information

            1955 Broadway Ste 600

            Oakland, CA 94612-2205

            Visit Website
            (800) 969-1940

            Customer Reviews

            1.11/5

            Average of 1,509 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12,278 complaints closed in last 3 years

            4,835 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/15/2021

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Cash App offers financial services, including payments, banking, cash card & boost and investing services.

            Business Details

            This is a multi-location business.

            Find a Location

            Cash App has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Cash App

                1955 Broadway Ste 600 Oakland, CA 94612-2205

                BBB Accredited Business

              • Cash App

                1455 Market St Ste 600 San Francisco, CA 94103-1332

                BBB Accredited Business

              • Cash App

                2900 Landrum Dr SW Apt 166 Atlanta, GA 30311-4477

              Location of This Business
              1955 Broadway Ste 600, Oakland, CA 94612-2205
              BBB File Opened:
              8/14/2020
              Years in Business:
              14
              Business Started:
              6/17/2009
              Business Incorporated:
              6/17/2009
              Accredited Since:
              4/15/2021
              Type of Entity:
              Corporation
              Number of Employees:
              11556
              Alternate Business Name
              • Square, Inc.
              Related Businesses
              Contact Information

              Customer Contact

              • Mr. Jack Dorsey, CEO
              Additional Contact Information

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              12,278 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/17/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              On 4/14 I tried to get gas at the shells gas station. It didnt charge me and I never got gas from them. I used my cash app card and cash app is stating shells have to release my funds. Ive already spoken to shells and they said its cash app. Cash app is giving me the run around about authorizations at gas stations when I showed them proof from my emailed receipt that the pump was unused and $0 was charged.
              Read More
              Read 12277 More Complaints

              Customer Reviews

              1,509 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jeralynn B

              04/17/2024

              Cash app is a fraud. They always have people that you can't understand and who can't understand you . I am a disabled Grandmother raising 4 of my grandkids, $1000 dollars were stolen from me. My email address, pin number, and phone number was removed from my account while I was sleep at night. The next morning when I woke up, I immediately noticed it and contacted them to report it. They could clearly see that I never sent or received anything from this person. They took everything and left me with $12. No other mobile bank has any fraud problems like Cash app. Please help..it needs to be investigated and shut down. Our funds suppose to be protected and money is supposed to be given back....This App doesn't care about the people. Please help us...this site is a joke...please help us
              Read 1508 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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