Online customer journey

Your consumer HQ: Consumer tips from BBB

Whether you need help finding a contractor to work on your home, building your business, avoiding scams on the internet, or any other aspect of your life, BBB has you covered with this collection of resources.

For more tools for every aspect of your life, visit our Consumer Resources page.

Are you a business?
Visit our business HQ.

Your home is your biggest investment and expense. So keeping it maintained and taken care of is crucial. Here's your one-stop resource for everything from financing to building to repairing -- inside and out, from top to bottom.

BBB wants to help you manage and save your money.

Taxes can be challenging to navigate alone. Find help with tax scams, tax filing tips, identity theft, hiring tax help, tax resources, and so much more! For both consumers and businesses.

Technology and tactics used by scammers continue to change, making it difficult for consumers and businesses to protect their personal information and data. Learn about the various types of scams and how to be on the lookout for warning signs.

Today’s cybercriminals pose more significant threats to the economy than ever before. Cybersecurity is not only about adding layers of security technology. It starts with understanding about managing cybersecurity risks. 

Whether you're dealing with a fire, a flood or another natural disaster, you need help preparing, recovering and avoiding scams. Here are your resources for a variety of different situations.

Older adults are often a target because scammers think older adults trust others more readily and are easier to persuade. (According to BBB's Risk Report, that's not the case.). No age group is immune to scams.  

As more businesses join the digital retail space, it's more important than ever to be consumer savvy when shopping online. 

From Black Friday to Giving Tuesday and through the new year, get help with safe shopping and avoiding scams. 

Hands holding shredded paper

Identity theft often starts in the trash -- with discarded personal information. BBB's Secure Your ID Day is here to help you shred any documents that include your sensitive information.

Portrait young Asian woman interviewer and interviewee shaking hands for a job interview .Business people handshake in modern office. Greeting deal concept

Helping consumers and businesses resolve vehicle warranty, lemon law, and class action disputes in a hassle-free and cost-effective manner.

Whether you're looking to add a pet to your family, or care for one you already have, BBB has info to help.