Gen AI for Businesses

AiseraGPT

UniversalGPT that automates tasks, action workflows
& knowledge across all your domains|
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What Our Customers Say

Satya GadeDirector – Digital Experience

AiseraGPT is a powerhouse solution – we are resolving user requests with unparalleled accuracy and achieving a new era of efficiency and operational excellence.

$1M+

Cost Savings

67%

Resolution Rate

80%

Improved
Employee Satisfaction

Jason WilkCEO & Founder

DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members.

89%

Resolution Rate

60%

First Call
Resolution Improvement

50%

Improved Agent
Productivity

Daniel HerasProduct Manager, Employee Enablement

Our vision to create a one-stop shop across IT, HR, 
Store Support, was realized with Aisera’s AI Copilot & AiseraGPT.

$5M+

Cost Savings

84%

Resolution Rate

90%

Improvement in ESAT

Aneel JaeelSVP of Customer Success, McAfee

Our partnership with Aisera has allowed us to achieve significant business outcomes while still providing a compelling CX.

$5M+

Cost Savings

84%

Resolution Rate

90%

Improvement in ESAT

Bjorn JonssonTechnical Program Manager

What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.

63%

Reduced Mean Time
To Resolution (MTTR)

90%

Average Prediction
Accuracy

32K

Agent Hours Saved

David DeMarcoSVP Business Technology

Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.

74%

Resolution Rate

95%

Self-Service Customer
Satisfaction (CSAT)

$1M

Cost Savings in
Case Deflection

AiseraGPT is a powerhouse solution – we are resolving user requests with unparalleled accuracy and achieving a new era of efficiency and operational excellence.

$1M+

Cost Savings

67%

Resolution Rate

80%

Improved
Employee Satisfaction

DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members.

89%

Resolution Rate

60%

First Call
Resolution Improvement

50%

Improved Agent
Productivity

Our vision to create a one-stop shop across IT, HR, Store Support, was realized with Aisera's AI Copilot & AiseraGPT.

$5M+

Cost Savings

84%

Resolution Rate

90%

Improvement in ESAT

Our partnership with Aisera has allowed us to achieve significant business outcomes while still providing a compelling CX.

$5M+

Cost Savings

84%

Resolution Rate

90%

Improvement in ESAT

What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.

63%

Reduced Mean Time
To Resolution (MTTR)

90%

Average Prediction
Accuracy

32K

Agent Hours Saved

Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.

74%

Resolution Rate

95%

Self-Service Customer
Satisfaction (CSAT)

$1M

Cost Savings in
Case Deflection

Generative AI Leader

Aisera named a Leader in Generative AI by IDC

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Forrester Wave™: Chatbots for IT Operations

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Forrester Wave™ Process-Centric AI for IT Operations

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Why Aisera

Best of Breed

AiseraGPT, AI Copilot, Enterprise AI Search and AiseraLLM

TRAPS

Meets Trust, Responsible AI, Privacy and Security Requirements

Customizable & Feature Rich

RAG, Prompt Engineering, Fine-tuning and Grounding LLMs

Action Bots

500+ Integrations with 3000+ 
AI Workflows Out-of-the-Box

Generative AI Learning

Unsupervised, Reinforced & Continuous Learning for Improved Accuracy

Build and/or Buy

Build & Operationalize LLM in Weeks, and Deploy Turnkey Gen AI Solutions

Generative AI Demos

Industry Awards & Recognition