Scam

Please confirm for us . . .are you reporting that you received such a scam contact from someone claiming to be from Publishers Clearing House? Yes No

If you have a different matter to report or have questions regarding a Product, Service, or Bill you received from the real Publishers Clearing House, click here for answers to frequently asked questions (FAQ) or to email our dedicated support team for assistance. Or call us toll-free at 1-800-566-4724 to use our automated phone service anytime or speak with a Customer Care Specialist, Monday to Friday 8:30am – 11pm ET or Saturday 8:30am- 5pm ET

Did you send or lose money to the scammers? Yes No

First I need to inform you that you did not hear from the real Publishers Clearing House. PCH would never request that you send money to claim a prize and we never notify major prize winners by phone or email. I have a few questions. The information you provide is entered into our PCH Scam database which we share with the Federal Trade Commission. Their database is then shared with law enforcement authorities around the country.

We’re glad you didn’t lose any money. Again, it’s important that we stress you did not hear from the real Publishers Clearing House. PCH would never request you send money to claim a prize and we never notify major prize winners by phone or mail.

Do you have information such as names, phone numbers, Facebook pages or fraudulent emails used by the scammers? Yes No

Thank you for your time. If these scammers should contact you again, please tell them you know it’s a scam, you will not them send them any money, and just hang up on them.

To read more from Publishers Clearing House about Fraud Protection and Scam Alert Updates, click on this link: https://info.pch.com/fraud-protection

To be redirected to our FAQ page, please use this link: http://pch.custhelp.com/app/home

Thank you, we want you to know that PCH partners with the Federal Trade Commission and the information we gather from you today will be shared with them which is then shared with law enforcement authorities around the country.

Your Information:

Customer ID Press right arrow and then down arrow key to access tooltip

Name:

First *

Last *

Phone:

Area Code

Phone #

Area Code

Phone #

We are concerned that you have lost money as a result of these scam artists. We may want to speak with you directly to gather further information after you complete this form. What is the best day and time to call you back within our business hours of Monday to Friday from 8:30am - 11pm Eastern Time?

If money lost, best Day for Callback:

If money lost, best Time for Callback:

Address:

Street Address *

Address Line 2

City *

State / Province / Region *

Zip/Postal code *

Country *

Details of the Scam:

When were you contacted by the scammer?

How were you contacted by the scammer?

If email, what email address was scam sent from?

We would greatly appreciate it if you could forward the email to our fraud mailbox and just advise that it’s a scam you received. Please email it to us at: abuse@pch.com. Should you receive additional email contacts from the scammers, we suggest that you simply ignore them and delete them from your inbox.

We would greatly appreciate it if you could forward the Facebook page to our fraud mailbox and just advise that it’s a scam you received. Please forward the Facebook page to us at: abuse@pch.com. If you are contacted by anyone on Facebook claiming to represent Publishers Clearing House or pch.com and they request payment of any kind to claim a prize, please do not send any money. Additionally, do not provide any personal information! You have not heard from the real PCH. You never have to pay any amount to claim a prize with the real PCH.

If would like to send us copies of what you received, we would greatly appreciate it. Please send it to:

Publishers Clearing House
Attention: Darlene Federbush, Consumer Affairs
300 Jericho Quadrangle, #300
Jericho, NY 11753

If letter with check, what was the amount of the fraudulent check received in the mail?

If you deposit it, it will bounce. It is a fake check and did not come from the real PCH.

If the scammers contact you again, tell them you called the ‘real’ PCH, you know it’s a scam; you will not be sending any money - and just hang up on them

If money lost, How much money did the scammer request?

If money lost, How much did you send in total?

Since you lost money, you may wish to contact your local police department or law enforcement office to file a police report.

Did the scammer request any money? Yes No

Why did they say you needed to send it, what reason did they give you?

How did the scammer request you send the money?

What wire transfer service did you use?

(read only if sent a check) We advise that you contact your bank to see if that check can be stopped.

We suggest that you contact your Credit Card Company and advise them of this fraud situation.

Please enter the details of when you sent money (up to 3 times):
If you sent money more than 3 times, please provide the details on the first 3 times

Amount Sent:

Date Sent:

Tracking Number:

Dollars

Cents

MM/DD/YYYY

#####

Dollars

Cents

MM/DD/YYYY

#####

Dollars

Cents

MM/DD/YYYY

#####

Who did you send the money to? What name?

First

Last

Scammer Information - who contacted you?

What company name did they use, did they say they were from Publishers Clearing House or did they give any other company name?

Said they were with Publishers Clearing House

Other

How did the scammer represent themselves?

What names did they use?

First

Last

First

Last

First

Last

If the scammer provided phone number(s) or if you captured the phone number on caller id, please provide:
Scammer Phone Number(s):

Area Code

Phone #

Area Code

Phone #

Area Code

Phone #

Did they give you an address where they are located? Yes No

Address:

Street Address

Addres Line 2

City

State

Postal / Zip Code

Country

How much money did the scammer say you had won for the prize?

$1,000,000

$1,500,000

$3,000,000

Other

Thank you for providing us with this valuable information. At PCH, we take the illegal use of our name very seriously and work diligently to combact these scams. The information you provided will be shared with the Federal Trade Commission which in turn shares it with law enforcement authorities around the country. You can find additional Consumer Protection information on our website by going to https://info.pch.com/fraud-protection.

Thank you again and have a nice day. (end call)

**For Agent Use Only** If the customer has lost or sent money to the scammers, use the Customer Maintenance System to process an SSC removal.

(Only if customer seems to feel more help is necessary)
If you are seeking any individual follow-up, we suggest you file a police report with your local police department or law enforcement office. Thank you. (end call)

Additional Comments: Use this area for any additional comments you may have

source

First

Last

Publishers Clearing House

If you are seeking assistance or have questions regarding a PRODUCT, SERVICE, OR BILL you received from the real Publishers Clearing House, click HERE

To report a Fraud/Scam incident regarding a Publishers Clearing House imposter:

Click HERE to answer questions that will be presented below so that we can gather information to submit a report of this incident to the FTC.