Introducing ProConnect, your team collaboration tool
With more people working out of the office, you need to make sure employees are able to connect, communicate and collaborate. ProConnect is the answer. It is a powerful, yet easy to use set of communication tools integrated into one service. It works in the office, at home or while employees are on the road and can be used on any of their devices: smartphones, tablets, desktops and laptops.
Never miss a call
It all starts with call features that users depend on such as automatic call routing, auto attendant, on-demand call conferencing and extension dialing — so important calls are routed correctly and customer calls always get through.
Always be in touch
Reach your colleagues immediately with instant messaging. Create a secure video conference on the fly to kick off a new project. Enable presence, so your team knows how and where to reach you.
Work as a team
No matter where team members are, they can come together in collaboration rooms and interact, resolve issues and create and share documents. You can even invite customers and partners, to expand your team as needed.
Enhanced call reporting
Provides a range of solutions for businesses to dramatically improve customer insight and engagement. A more robust level of call reporting and analytics with lots of customization possibilities. E.g., Cradle to Grave call tracking, Wallboards, configurable Dashboards, Unreturned Lost Calls, and so much more.
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