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      Country
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          Find a Location

          Zenernet LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Zenernet LLC

              4340 E Indian School Rd Ste 21-132 Phoenix, AZ 85018-5377

            • Zenernet LLC

              7500 College Blvd Ste 500 Overland Park, KS 66210-4043

            Business ProfileforZenernet LLC

            Solar Energy Products
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Current Alerts For This Business

            There are 4 alerts for this business. See all alerts
            Out of Business:
            According to information in BBB files, this business is no longer in business.
            Bankruptcy:
            On 01/13/2023, the business filed for bankruptcy under Chapter 7 (Liquidation) of the federal Bankruptcy Act, case# 23-40043. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to California Northern Bankruptcy Court 1300 Clay St Oakland CA 94612 for resubmission to that court. The case number should be entered on the form.

            Additional business information

            Advertising Review:
            On December 8, 2022, BBB requested Zenernet LLC to modify, substantiate or discontinue claims made on their website (https://zenernet.com) that read: "Installation guaranteed within 60 days..*Terms and conditions apply", "Highly Rated and Recognized By..Forbes & CNet". Additionally, on the company's LinkedIn (https://www.linkedin.com/company/zenernet) it reads: "..backed up with the strongest warranties in the industry.." Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising.

            BBB's Code of Advertising Section 1 Basic Principals of the Code requires that advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB. Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used. Section 20.5 Warranties of Guarantees of the Code states that sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee. Additionally, BBB's Code of Advertising Section 29.1 Subjective Puffery Claims of the Code states expressions of opinion or personal evaluation of the intangible qualities of a product or service are likely to be considered puffery. Such claims are not subject to the test of truth and accuracy and would not need substantiation. In addition, Section 29.2 Subjective Puffery Claims of the Code states puffery may include statements such as “best food in the world” and “we try harder” as well as other individual opinions, statements of corporate pride, exaggerations, blustering and boasting statements upon which no reasonable buyer would be justified in relying. Puffery also includes general claims of superiority over comparable products that are so vague that it can be understood as nothing more than a mere expression of opinion.

            As of December 27, 2022, the business has not responded to BBB's request.
            See all additional business information

            At-a-glance

            Customer Reviews

            2.06/5stars

            Average of 51 Customer Reviews

            Customer Complaints

            167 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This business offers solar services.

            Business Details

            This is a multi-location business.

            Find a Location

            Zenernet LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Zenernet LLC

                4340 E Indian School Rd Ste 21-132 Phoenix, AZ 85018-5377

              • Zenernet LLC

                7500 College Blvd Ste 500 Overland Park, KS 66210-4043

              BBB File Opened:
              11/17/2021
              Business Started:
              6/18/2018
              Business Incorporated:
              6/18/2018
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Business Management
              • Mr. John Paul Gerken, CEO/Owner
              • Mr. Mike Stanton, Marketing Director
              • Mr. Robert Thomas Gorman Jr, Qualifying Partner
              Contact Information

              Principal

              • Mr. John Paul Gerken, CEO/Owner

              Customer Contact

              • Mr. Dan Middleton, Copywriter
              Additional Contact Information

              Email Addresses

              Customer Complaints

              167 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/19/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              BBB unable to locate business
              Went out of business and now there are no contact available. We are in the first year of a 25 year warranty and no idea how to get information or use warranty.

              Customer Reviews

              51 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              ChristianJameal R

              1 star

              01/09/2023

              Out of business. We also have unfinished work. And a mechanic's lien against my house. I don't know how we are going to get out tax break from them now. I'm one of many customer who got screwed through them. But we should all come together and figure out how to find legal action against them for money lost, and HELP maintaining our solar panels, how to replace damages/downed panels. Just found a "Zenernet ********************* under ******** groups. We should help each other find local solar panel installers and more!!! I need help too. God bless you all and hope all is figured out. Things like this are going to happen, its how to react to them that truly show how resilient you are. Its going to be ok. You aren't alone.

              Local BBB

              Better Business Bureau Serving the Pacific Southwest

              BBB Reports On

              BBB reports on known marketplace practices.

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