SecurityHQ Response 4+

Introduced assignment of SPOC for handling incidents and removal of affected end user field in the incident.

SecurityHQ is a Global Managed Security Services Provider (MSSP) that monitors networks 24/7, to ensure complete visibility and protection against your cyber threats. Threats can be both external and internal. Which means that the right combination of tools, skills, people and processes are essential, to proactively and effectively manage, detect and defend your environment from all malicious activity.

SecurityHQ provides a web platform to clients, to allow them access to their sensitive security information and collaborate with the security analysts and experts at the SecurityHQ's Global SOC.

Why You Need This App

If you are a SecurityHQ client, you need secure access to your security information from anywhere and at any time, night or day, 365 days of the year.

With powerful automation, the new app has significantly advanced the accessibility and visibility of SecurityHQ services and provides a considerable competitive advantage in terms of customer experience and engagement.


What You Get

The features are easy to use, convenient and improve visibility of the user’s cyber security incidents and actions.

- Access to Security Incidents, Request Tickets and Change Orders
- Search for and Raise New Incidents
- Search/Filter Tickets as Required
- Collaborate with the SOC Team
- Track the Status of Security Incidents at any Time
- Prioritize Threats
- Click and Call Your Designated SOC Team
- MFA Using SecurityHQ User Account and TOTP Based Authenticator Apps